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What is signal bot?

Automated Business Messaging! Signal Bot automates responses for customer support queries, lead nurturing by responding to product queries, send transaction specific messages based on purchase history to increase customer engagement and retention. Ready to automate your business on Signal?

How do bots work?

Bots usually operate over a network; more than half of Internet traffic is bots scanning content, interacting with webpages, chatting with users, or looking for attack targets. Some bots are useful, such as search engine bots that index content for search or customer service bots that help users.

What is a customer service bot?

Bots can be used in customer service fields, as well as in areas such as business, scheduling, search functionality and entertainment. Bots in each area offer different benefits. For example, customer service bots are available 24/7 and increase the availability of customer service employees.

What is a transactional bot?

Transactional bots. These bots are designed to simplify tasks that would otherwise be performed by a human over the phone, such as blocking a stolen credit card or confirming a bank's hours of operation. Bots can also be classified as good bots or bad bots -- in other words, bots that do not cause any harm versus bots that pose threats.

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